Frequently Asked Questions
Everything you need to know about your Hemline experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for those who need their fashion fix sooner.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, we accept returns on unworn items with original tags attached within 30 days of delivery.
How do I know which size to order?
Each product page features a detailed size guide. Since we curate pieces from various designers, we also include 'Fit Notes' to let you know if an item runs true to size, small, or oversized.
Do you offer international shipping?
Currently, Hemline ships to the United States and Canada. We are working on expanding our reach to fashion enthusiasts worldwide in the near future.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer service team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.